Introduction

At On Air, we are committed to safeguarding the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, book services, or visit our coworking spaces. Please take a moment to review this policy and check back periodically, as it may be updated from time to time.

Scope of This Policy

This Privacy Policy applies to all digital properties operated by On Air, including our main website (www.workingonair.com), mobile versions, and affiliated subdomains. Our site may contain links to third-party websites; please note that we are not responsible for the privacy practices or content of those external sites.

What We Collect

We may collect both personal and technical information in several ways, including:

Personal Information

When you book a coworking pass, reserve a booth, or contact us, we may collect:

Your name, email address, and phone number
Payment and billing information
Any messages or inquiries you send to us

If you visit our physical location, we may also collect images via CCTV for security purposes.

Technical & Usage Data

When you browse our site, we automatically collect:

IP address and browser type
Device identifiers and operating system
Pages visited, time spent, and referring pages
Cookies and similar tracking technologies (see below)

How We Use Your Information

Your information is used only for purposes related to our services, such as:

Processing your bookings and payments
Responding to inquiries and providing customer support
Improving user experience and website functionality
Ensuring the safety and security of our community
Sending service-related updates or, with your consent, promotional content

We will never sell your personal information. Any data shared with third parties is limited to trusted service providers (e.g., payment processors, web analytics platforms) who help us operate our business and are bound by confidentiality and data protection agreements.

Cookies and Tracking Tools

We use cookies and similar technologies to improve navigation, personalize content, and analyze traffic. Cookies help remember your preferences and streamline your booking process. Our hosting provider (Wix) may also employ tracking technologies. You can manage or disable cookies through your browser settings, though doing so may affect functionality.

Communications

By signing up or interacting with our services, you may receive:

Confirmation emails, support replies, or service announcements
Optional newsletters or promotional content (if you've opted in)

You may unsubscribe from marketing emails at any time by following the unsubscribe link included in each message or contacting us directly.

Data Storage and Protection

We implement industry-standard safeguards to protect your personal data during transmission and storage. While no online system is completely secure, we take reasonable steps to prevent unauthorized access, disclosure, or misuse of your data.

Sensitive information like credit card details is encrypted and handled exclusively by PCI-compliant payment processors. We do not retain credit card information after the transaction unless you provide consent.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data
Restrict or object to processing
Withdraw consent for future use
Lodge a complaint with a data protection authority

To exercise these rights, contact us at hello@workingonair.com.

Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be posted here with an updated effective date. Your continued use of our services after such changes constitutes acceptance of the new terms.